During an outage, we understand how important it is to stay connected, and would appreciate your patience as we work to resolve this issue. Our team will work diligently to resolve the issue and restore service to our valued customers as soon as possible.
UPDATE for the following areas:
Lovington, Hobbs, Eunice and surrounding areas
Dear valued customers,
We sincerely apologize for the recent fiber outage and the slow internet speeds you may have experienced as a result. We understand that this has caused a great deal of inconvenience and frustration, and for that, we are truly sorry.
We would also like to apologize for the time it has taken us to resolve the issue. Rest assured, we are doing everything we can to expedite the repair process and restore your internet service to its full capacity. We understand the importance of a reliable and fast internet connection, and will continue to communicate updates with you as we work towards a resolution.
We greatly appreciate your patience and understanding during this time. We understand that our service is crucial to your daily activities, and we are committed to providing you with the best possible experience. We recognize the impact that this outage has had on your work, communication, and overall productivity, and we want to assure you that we are taking immediate action to prevent any future occurrences.
Once again, we apologize for the inconvenience caused and thank you for your continued support. We value your trust in us and will do everything in our power to regain your confidence. If you have any further questions or concerns, please do not hesitate to reach out to our customer support team, who will be happy to assist you.
Thank you for your understanding.
Sincerely,
Southwestern Wireless
Reported Outages
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No reported outages.